Your privacy is important to us. This Privacy policy provides an overview of how Triumph Int. (Cyprus) Limited ("TriumphFX Cyprus") processes your personal data. We value the relationship that we have built with you and we place a very high priority safeguarding the data that you have provided to us.
The processing of your personal data by TriumphFX Cyprus must be in compliance with the provisions of applicable personal data protection law (including the EU General Data Protection Regulation or "GDPR").
This privacy notice describes the kinds of personal and financial information pertaining to you that is collected by TriumphFX Cyprus when you choose to use our services, how this will be used, when and with whom we share it and how we will keep it safe. The rights provided to you by the GDPR in relation to the processing of your personal data by us are similarly described in this policy.
By accessing any TriumphFX Cyprus website, including using any of the communication channels to contact us, we consider that you have read and understood the terms of this notice and how we process any information you disclose to us including personal data prior to becoming a client.
By opening an account at any TriumphFX Cyprus website, you agree that this notice, including any amendments will govern how we collect, store, use, share and in any other form process your personal data and your rights during our business relationship and after its termination.
The Privacy policy is subject to changes from time to time and it is important that you check this policy for any updates. Any personal information we hold will be governed by our most current privacy notice. Any amendments to be made to this policy that we consider to be important, will be communicated to you.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Your personal data will be held by the compliance and responsibility for their processing lies with: Triumph Int. (Cyprus) Limited, with registration number HE 335393, whose head office is at Corner of Soteri Michaelidi and 28th October Street, Lophitis International Center, CY-3035 Limassol.
As part of our business we, use, store and transfer different kinds of personal data from customers and potential customers that include the following:
We may also collect, store and use the following more sensitive types of personal information:
We may ask for other personal information voluntarily from time to time (for example, through market research, surveys or special offers).
We need to collect your personal data as part of statutory obligations or as part of the contractual arrangements we have with you. If you choose not to provide the information we need to fulfil your request for a specific product or service, we may not be able to provide you with the requested product or service.
We may record any communications, electronic, by telephone, in person or otherwise, that we have with you in relation to the services we provide to you and our relationship with you. These recordings will be our sole property and will constitute evidence of the communications between us. Such telephone conversations may be recorded without the use of a warning tone or any other further notice.
Further, if you visit any of our offices or premises, we may have CCTV which will record your image.
We use different methods to collect data from and about you including through your use of our services and websites, the account opening applications, our demo sign up applications, website cookies, and similar tracking technology built into our Websites, subscribing to news updates and from information provided in the course of our ongoing relationship.
We may also collect this information about you from third parties, publicly available sources, social media platforms, introducing brokers and affiliates, bankers and credit card processors, subscription-based intelligence databases and other third-party associates.
We may process your personal data for one or more lawful bases of processing ('Lawful Basis') depending on the specific purpose for which we are using your data.
The Lawful basis are the following:
Where our use of your personal information does not fall under one of these three Lawful basis we require your consent. Such consent shall be freely given by you and you have the right to withdraw your consent at any time by contacting us using the contact details set out in this privacy notice or by unsubscribing from email list.
We may use your personal data for the purposes set out below:
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data.
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.
You will receive marketing communications from us if you have requested information from us or purchased services or products from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.
As part of using your personal information for the purposes set out above, we may disclose your information to:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law and we endeavor to disclose to those third parties only the minimum personal data that is required to perform their contractual obligations to us. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Our websites may have links to external third-party websites. Please note, however, that third party websites are not covered by this privacy notice and those sites are not subject to our privacy standards and procedures. Please check with each third party as to their privacy practices and procedures.
We are committed to safeguarding and protecting personal data and will implement and maintain appropriate technical and organisational measures to ensure a level of security appropriate to protect any personal data provided to us from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data transmitted, stored or otherwise processed.
TriumphFX Cyprus applies, among others, the below data protection measures for safeguarding personal data:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law and we endeavor to disclose to those third parties only the minimum personal data that is required to perform their contractual obligations to us. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Our websites may have links to external third-party websites. Please note, however, that third party websites are not covered by this privacy notice and those sites are not subject to our privacy standards and procedures. Please check with each third party as to their privacy practices and procedures.
We process and store your personal data as long as necessary for the performance of our contractual and other legal obligations.
When we consider that personal information is no longer needed, we will remove any details that will identify you or we will securely destroy the records.
However, we may need to maintain records for a significant period of time. For example, we are subject to investment services and anti-money laundering laws which require us to retain copies and evidence of the actions taken by us in regard to your identity verification, sources of incomes and wealth, monitoring of your transactions, telephone, chat and email communications, orders and trades history, handling of your complaints and records that can demonstrate that we have acted in line with regulatory code of conduct throughout the business relationship.
These records must be maintained for a period of five years after our business relationship with you has ended or even longer if we are asked by our Regulators.
Where you have opted out of receiving marketing communications we will hold your details on our suppression list so that we know you do not want to receive these communications.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ('EEA'). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or Affiliate companies. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
When we transfer your data to other third parties outside the EEA, we may in some cases rely on applicable standard contractual clauses, binding corporate rules, the EU-US Privacy Shield or any other equivalent applicable arrangements
If you would like a copy of such arrangements, please contact us using the contact details provided in this policy.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You can exercise them at any time by contacting us.
You may exercise your rights at any time by contacting us in the following ways:
We try to respond to all requests within 1 (one) month. Occasionally, it may take us longer than 1 (one) month if your request is particularly complex or you have made a number of requests. In this case, we will notify you within 1 (one) month of the receipt of your request and keep you updated.
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the Commissioner for Personal Data (CPD), the Cypriot supervisory authority for data protection issues. Alternatively, you also have the right to lodge a complaint with the data protection authority of your country of residence.
You can find details about how to do this on the following website: